FAQ
Will my insurance cover the costs of physical therapy?
How soon can I schedule an appointment?
Does OPT have convenient appointment times?
Do I need a referral for physical therapy?
How can I determine my physical therapy benefits?
In order to determine what your benefits are you can call the member services or customer relations department of your insurance plan. This phone number can usually be found on your insurance identification card or by visiting the website for your insurance provider. The insurance representative you talk with will be able to tell you the details of your benefits. The following questions are useful in prompting the insurance representatives to give you complete information:
- Is OPT a network provider with my insurance?
- What is my copay?
- Do I have a deductible? If Yes, how much has been met?
- Do I have restrictions or limitations as far as the number and/or date range for my physical therapy visits?
- Do I need a PCP/Ins. Referral?
- Is there any pre-certification or pre-authorization required other than a referral?
By asking these questions you can learn how your benefits work. Take advantage of the services offered by your insurance. The information is available to you and can help you make choices regarding your physical therapy options.
How does OPT communicate with my doctor?
We send progress summaries at each doctor visit so the doctor is updated with regards to your progress regularly.
How often will I need to come for treatment?
Each patient is unique but with our focus on achieving results and helping you to have a home program, our average number of visits is 8 to 12 depending on your medical condition and healing.
Location
157 Main Dunstable Rd., Suite 202
Nashua, NH 03060
Fax: (603) 595-7511
Across from the Nashua Porsche/Audi Dealer.
Office Hours:
Monday: 6:30am-8pm
Tuesday: 7am-7:30pm
Wednesday: 6:30am-8pm
Thursday: 7am-7:30pm
Friday: 7am-5:30pm